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Customer-Centered Design (CCD) is an amazingly generative process that starts with people and ends with surprising answers tailor-made to put our customers' needs at the center.  We can use it to directly learn from the communities we serve, and...

The Workforce IT Support Center (Workforce ITSC) supports all state WIOA program partners as they work collaboratively to implement effective and creative technology solutions. 

This webcast details the RESEA Performance Reporting Requirements.

The Requests For Proposals (RFP) provided below were developed by individual states to procure support with RESEA evaluation activities and reflect state specific procurement requirements and RESEA programs. ETA supports peer sharing and has...

Platform to Employment (P2E) creates a pathway to opportunity for job seekers. The program is a nationally recognized solution, helping the long-term unemployed get bet back to work.  For employers, P2E gives businesses a risk-free opportunity to...

New York's resume-based search — use your JobZone resume or uploaded resume to search by your skills using our advanced Skills Matching and Referral Technology (SMART). SMART uses artificial intelligence software specifically designed to analyze...

These 14 eLearning modules on Lifelong Soft Skills are to provide a universally accessible soft skills training resource for the Michigan workforce for basic and foundational skills for the workplace. Modules are designed to build or enhance the...

These resources can help inform your reemployment efforts with respect to WIOA. Resources include: technical assistance guidance topics relating to WIOA including: work-based learning strategies, integrated service delivery, and...

This is a list of resources that identifies different Tools and Technology to assist in work search efforts. Some resources are for individuals (mobile apps) and some resources are for states to think about when looking at data systems and...

These resources highlight some promising practices regarding state and local service delivery.